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Strategic Account Manager

Larissa Yoshiura

Strategic Account Manager

With a talent for turning analytics and audience intelligence into strong, actionable strategies, Larissa partners with FATFREE clients to develop marketing, CX and CRM initiatives that connect with customers. She has worked closely with the Accu-Chek brand to map detailed customer journeys, as well as interpreting the needs of catastrophe insurance agents and policyholders into an easy-to-use app.

Larissa's experience as a UX and graphic designer are often called upon when steering projects from strategy through final implementation, as she understands the practicalities of complex CRM platforms, websites and mobile apps first-hand.

In her free time, you might find Larissa studying piano or reading about quantum mechanics.

Recent Perspectives by Larissa

All-ages design—an overdue best practice gets a boost from the pandemic

All-ages design—an overdue best practice gets a boost from the pandemic

Jokes about baby boomers needing their grandkids to set up their technology aside (or perhaps as a result of them), too many companies assume that the audiences for their websites…

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Low-code development—don’t let today’s savings become tomorrow’s roadblock

Low-code development—don’t let today’s savings become tomorrow’s roadblock

As soon as Google became a verb, having a website became a basic necessity. If your company didn’t have one, it was almost as if you didn’t exist. That’s even more true today. Still, twenty years…

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Business Intelligence Gets Amped: The Data Viz Evolution

Business Intelligence Gets Amped: The Data Viz Evolution

Data visualization has advanced enormously over the past few years, with tools processing vast amounts of information at faster speeds to turn complex data into graphically displayed…

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Planning a wedding. In a pandemic. Project management skills for the win!

Planning a wedding. In a pandemic. Project management skills for the win!

My husband and I got engaged in February 2020. A month later, we were in lockdown, and so was our wedding project. Over the next 20 months, I drew upon every project management and…

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Draw upon advanced neuroscience and ancient meditation to unlock creativity

Draw upon advanced neuroscience and ancient meditation to unlock creativity

We hear some people described as very creative, and others as not creative at all. The truth, however, is that all humans are creative beings. Without creativity, there would be no evolution…

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Voice is next. How are you going to make it work for you?

Voice is next. How are you going to make it work for you?

For the last 10 years or so, I’ve been a hardcore Google customer. From Android to numerous Google apps and tools, as well as devices like the Google Pixel phone, Chromecast streaming and…

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It’s Time for Online Shopping to Break Down International Borders

It’s Time for Online Shopping to Break Down International Borders

With the COVID-19 pandemic, online shopping trends have accelerated. Some specialists are saying e-commerce will stay as strong as it is today. But at this stage, it is still hard to be sure…

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Among Us: Dissecting the Game’s Sudden Success

Among Us: Dissecting the Game’s Sudden Success

Suddenly a name on the tip of everyone’s tongues, Among Us is a multiplayer game developed by InnerSloth for iOS, Android and PC via Steam. Even though it was released two years ago, the game…

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Perfect Your Most Important Customer Email

Perfect Your Most Important Customer Email

Fantastic! Another successful order in the books. But, don’t celebrate just yet, because there’s still the order confirmation email to send. This transactional email can often fall through…

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Turning Complex Stories into Engaging Videos

Turning Complex Stories into Engaging Videos

I’m a designer/marketer with very limited scientific knowledge. Still, lately I’ve been fascinated by quantum physics and computing, so I’ve been devouring content on this topic一mostly…

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